Frequently Asked Questions (FAQs) for Minus Two

1. What types of clothing does Minus Two offer?
Minus Two specializes in offering a diverse range of fashion-forward clothing options for men and women. Our collection includes everything from casual wear to formal attire, ensuring that our customers find the perfect outfit for any occasion.

2. How can I find the right size?
We understand the importance of finding the perfect fit. That’s why we provide a detailed sizing guide for all our products. You can find the sizing guide linked on each product page, helping you make the best choice for your body type and style preference.

3. Do you ship internationally?
Currently, Minus Two ships products throughout Germany. We are working on expanding our shipping capabilities to include international destinations. Please check our Shipping Policy page for updates and more detailed information.

4. How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number on our website to track your order’s status. If you have any issues with tracking your order, please contact our customer service team for assistance.

5. What is your return policy?
Minus Two Cargo accepts returns within 30 days of purchase, provided the items are in their original condition, with tags attached, and have not been worn, washed, or altered. Please visit our Return Policy page for detailed instructions on how to process a return.

6. How can I make changes to my order?
If you need to make changes to your order, please contact our customer service team as soon as possible. We can accommodate changes before the order is shipped. Once an order is in the shipping process, we are unable to make changes.

7. What payment methods do you accept?
Minus Two accepts various payment methods, including credit cards (Visa, MasterCard, American Express), PayPal, and Klarna. All transactions are secure and encrypted.

8. How can I stay updated on the latest collections and offers from Minus Two?
Stay connected with us by subscribing to our newsletter and following Minus Two on social media. We regularly post updates about our latest collections, exclusive offers, and fashion inspiration.

9. How does Minus Two ensure the quality of its products?
Quality is at the heart of everything we do. Our products are meticulously crafted using high-quality materials and are subjected to rigorous quality control processes to ensure that they meet our high standards.

10. Who can I contact if I have more questions?
Our customer service team is here to help you with any questions or concerns. Please contact us via email at support or through our website’s contact form. We aim to respond to all inquiries within 24 hours.